Manage your O2 account from your phone. Make calls and send texts to UK numbers. And if you need help, just start a webchat with an advisor.
You can use O2 Ask if you’re on a Pay Monthly contract with O2, with one mobile number. If you’ve got more than one number, or you’re on Pay As You Go or a mobile broadband contract, try the My O2 app. And if you’re on a business contract, go to My O2 Business.
Aura
Got a question about your bill, data usage or allowances? Just ask Aura, our smart assistant. And the more you use Aura, the smarter it gets. So it’ll understand your needs better over time.
Manage your account
Keep tabs on your O2 account. With O2 Ask you can view your bills, make payments, change your tariff, add Bolt Ons and more.
Call and text
With O2 Ask,you can make calls to UK numbers using wifi or 4G. And you can even call and message other O2 Ask users without using your allowance. As long as you’re online, you’re good to go.
Chat to us
If you need help with your account, we’re only a tap away. With O2 Ask you can start a webchat with one of our advisors instantly, so it’s easier than ever to get your questions answered.
Change your details
No need to call us to change your details. Do it in the app. You can view and change your personal details, change your security details and change your contact preferences.